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New Horizons exists to enhance the wellbeing of our customers and community. We are looking for Support Workers in Bilambil Heights and Cudgen who can treat our customers as individuals and think outside the box to help them in their unique circumstances.

What we’re offering

So, you can do your best, we need to support you to be your best. That means our benefits have your wellbeing at heart:

  • Permanent part-time and casual contracts available 
  • We pay above the award & penalty rates 
  • Salary packaging equals more in your take home pay
  • Purchase additional annual leave 
  • Rewards program that recognises your achievements
  • Strong focus on wellbeing including a generous discount program 
  • Grow your career through mentoring and professional development opportunities
  • Variety of shifts available as we work 24/7. 

Ticket to Play

As a values-driven person you:

  • Are reliable and want to help make a positive impact on the lives of customers 
  • Have experience helping people to live their best lives, this might be in disability services or aged care but could also be retail, customer service or similar 
  • Have good availability. The more you are available, the more work we can offer as we have day, afternoon, evening, night and weekend shifts available. 
  • Have a valid NSW Drivers C class licence and willingness to transport customers 
  • Understand NDIS services and programs while helpful though not essential. 

The Day to Day

As a Support Worker, you will create an environment where customers choice is paramount in a supported independent living (SIL) setting. This means helping our customers to build and live the life they choose. Each house has a different personality and rhythm.

 Tasks could include: 

  • Personal care and medication administration
  • Using manual handling equipment to support clients with movement
  • Accompanying to appointments and adhering to specialist plans
  • Adapting communication approaches to include non-verbal customers

We will offer full training to workers who are new to the sector to ensure you have the skills and knowledge to best support our customers. 

How to Apply

If you can see yourself in this rewarding role, please apply online today. 

We are a customer safe organisation. That means police checks, Working with Children Check (WWCC) and a NDIS Worker Screening Check. 

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support.