For 55 years, New Horizons has provided a diverse range of services for thousands of customers across New South Wales and Queensland. We’re a dynamic not-for-profit operating in the areas of Everyday, Home, Health, Social, Money and Work, and our end goal is that people are empowered to do what they need to, and importantly, what they want to. We treat every interaction as an experience that positively contributes to someone’s life, whether it’s a lift to an appointment, a holiday at the beach or a new forever home.
Wellbeing is at the heart of everything we do, for both our customers and employees.
The Role
The role is a Home and Living Sales Champion, reporting to the Home and Living Lead. Your primary responsibility is to nurture enquiries and leads, with the aim being to welcome new customers into the New Horizons family, whether they’re interested in a new home, community program, mental health support, or any of the other services we offer. Our customers are deeply individual, so you will act as their champion to ensure the solution we offer meets their personal needs and where necessary, funding requirements.
As a registered NDIS provider, New Horizons specialise in working alongside people living with disability, mental health concerns, those who are aged, people at risk of homelessness, youth, and Indigenous Australians.
This is a full-time position in our North Ryde office in Sydney.
About you
We’re open to different types of experience – we’re hiring the person as much as the skillset. You may have a background in Sales, Customer Service, Marketing, Business Development, Support Coordination or as a Support Worker.
Importantly, you will demonstrate
- Outstanding verbal & written communication skills
- Comfort with ambiguity in a sector that is always changing and finding new ways to get the best outcomes for the Australian community
- Impeccable problem-solving skills to assist meeting each customer’s unique needs
- Ability to foster and maintain close internal & external stakeholder relationships
- A thirst for knowledge and overall curiosity, as you will need to learn about the many sectors we operate in and deeply understand our customer’s desires, dreams, and goals
- A bias towards action and the ability to roll up your sleeves and get hands on when needed
Why work with New Horizons?
- A supportive, passionate, and fun team committed to our end goal of ensuring people are empowered to do what they need to, and what they want to, and have a great experience with every interaction.
- Grow through professional development opportunities and secondments working with some of the brightest minds in Australia.
- As a not-for-profit, all permanent staff enjoy Salary Packaging, which reduces your taxable income and can increase your take-home salary.
- Work 40 hours per week and accrue one rostered day off (RDO) per month – that’s 12 additional days of leave per annum.
- Free onsite parking.
Interested? Apply online today.
If you can see yourself in this rewarding role, please apply online today.
We value diversity and encourage applications from all people, including those with culturally and linguistically diverse backgrounds. Our workforce proudly reflects the local communities we connect with and support, so if you’re interested in joining a fantastic culture with strong values, please apply. We look forward to discussing this opportunity with you, and hope to welcome you to the Business Development team.
We are a customer-safe organisation, so we require all employees to have a cleared police check, NDIS Worker Check and Working with Children Check. Our team can help you coordinate these checks if this is the first time you’ve dealt with these requirements.