Job details

 We are excited to offer multiple positions for both permanent and casual positions for Community Support Worker throughout our supported independent living and inclusion services.
These positions offer rotating roster options, allowing for a flexible work schedule that can accommodate various personal commitments and lifestyles. Working days – Monday to Sunday on a rotating roster.

You will provide exceptional person-centered support to our customers and empower them to achieve their identified goals and improve their well-being.
New Horizons is a great place to work and grow. Our people don’t just work with us because they have the skills and experience to do the job. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.
The position involves shift work, and you will need to be available to work flexible shifts that may include a combination of mornings, evenings, and weekends.

Key responsibilities

Collaborating with customers to develop individualised support plans that incorporate their identified well-being needs and goals
Providing support to customers to improve their independence by assisting with living skills, transport, social activities, medication and personal care, as well as other support as required
Provide psychosocial support to customers to explore their practical and complex needs
Keeping customer records up to date daily using online systems
Developing and maintain professional relationships and networks with customers, families, caregivers and key stakeholders
Seek out innovative ways to enhance the customer journey

Skill and Experience

We also took the time to ask our customers what they think makes a great Support Worker. How do you compare to their ultimate wish list?
Punctual, Friendly, Outgoing, Non-judgmental, Flexible, Lived Experience, Persistent, Balanced - knows when to motivate, challenge and when to stop, Empathetic and Practical

 You'll also need

Technical literacy with proven ability to use Microsoft Office and systems for reporting
Minimum Cert IV in Mental Health or Disability or equivalent industry experience
Availability to work across a rotating roster
Willingness to use personal mobile phone for work purposes
Valid NSW Drivers C class license, with ability to drive vehicles in license class, including large cars and vans.
Willingness to obtain an Australian Federal Police Check, WWCC and NDIS WC to meet New Horizons employment criteria prior to commencing with us
 
What we’re offering
Take advantage of the tax benefits available only to employees who work for a not-for-profit organisation – through lower tax deductions, we can pay more money to you each week! (for permanent and max term positions)
Work 40 hours per week and have a Rostered Day Off (monthly), that’s an extra 12 days off per year! Plus, work 10 weekends in a calendar year and receive an additional week of annual leave.
Salary packaging of up to $15900+ in tax free pay per FBT year, plus entertainment card to package an additional $2,650   
Novated lease option
Employee Assistance Program providing counselling services
Access to flexible work arrangements
Develop through Internal and external learning, workplace mentoring, secondments and promotions
A supportive culture and working environment.

How to Apply
If you can see yourself in this rewarding role, please apply via the link now – our application process is mobile friendly.
Please note that as part of our employment checks, we will request a police check from the last 24 months, a NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.
To help make the process speedy we encourage you to have/apply for the checks upon application as there can be some delays in obtaining these checks through the relevant services.
New Horizons values and celebrates diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunities and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.
New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.